Microsoft Dynamics 365 Customer Insights reimagines how teams manage and act on customer data. From a comprehensive 360-degree view to real-time journey orchestration, learn how to harness next-gen AI for deeper insights and stronger customer relationships.
Microsoft Dynamics 365 is a suite of AI-powered CRM and ERP applications designed to connect your teams, processes, and data. It helps businesses become more data-driven and innovative by enhancing customer experiences and operational agility across sales, service, finance, and supply chain operations.
How can AI improve customer relationships?
AI in Dynamics 365 enables businesses to understand customers better, personalize their journeys, and close more deals. It helps create lasting connections at every touchpoint and allows teams to resolve issues faster using generative AI and automation.
What are the ROI benefits of using Dynamics 365?
Businesses have reported achieving a 106% ROI by deploying a Dynamics 365 ERP solution. Additionally, users have noted a reduction in total cost of ownership by as much as 40% compared to previous solutions, highlighting the financial benefits of adopting this technology.
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